Management Roles

By | April 5, 2020

Mintzberg has propounded various roles that a manager has to fulfil. These roles were published in his book ‘Mintzberg on Management: Inside our strange world of organisations‘ in the year 1990. The roles are enlisted below:

Interpersonal Role:

Interpersonal roles are those roles that deals with human, such as making networks i.e. liasons, motivating people i.e leadership and emissioning and inspiring the people figurehead.

These are as follows:

Figurehead: These role aims at inspiring workers in the organisation and make them feel connected with organisation and each other. The manager plays the role of a person who is available to help the worksers and support them.

Leaders: The manager leads his team with constant motivation and support and focus on achieving organisational objectives. This role includes guiding the workers about their work and how they can accomplish set targets. The leader then rewards the workers for fulfilling the task.

Liason: Here, the manager communicates with variety of people both inside and outside the institution. This role is based on the communication skills of the manager. The role is significant as it enhances smooth functioning of the firm.

Information Roles:

Information roles deals with collecting information, analysing and then sharing with the teammates. As a monitor, the manager serves as a nerve centre, as a disseminator, manager transfers the collected information  to other employees. As a spokesperson, he transmits the information to the individuals outside the organisation, such as experts, stakeholders etc.

These are as follows:

Monitor: This is the key role as the prime job of a managers is to monitor the situation. He administers as well as monitors the changes occuring in the environment and preparing well in advance. He also responds quickly to the changes.

Disseminator: This role enables the manager in sharing the knowledge and information with his team. Dissemination is the process of gathering information from external as well as internal sources and disseminating relevant information with the teammates. Hence, it is a part of informational role.

Spokesperson: The manager plays the role of a representative of his team. The manager speaks about the achievement of the team or problem faced by it. If the manager is not a good spokesperson, then the outsiders will not be able to learn about the accomplishment of the team.

Decision Roles:

Decision role deals with taking decisions for the betterment of the organisation. As an enterpreneur. The manager explores for new opportunities and brings change. As a disturbance handler, manager takes corrective actions in the time of business unrest. As a resource allocator, manager approves, rejects and makes important organisational decisions. Finally as a negotiator, manager represents the institution at major internal and external negotiations.

These are as follows:

Enterpreneur: Manager works like an enterpreneur where he runs small business. Though, he has various superiors, but often he had to make decisions on his own. This reflects the role of enterpreneur, where he finds the solution to the problem quickly, takes decisions, constantly thinks about new methods through which the team will move forward.

Disurbaance handler: Disturbances are unavoidable in the business environment. This role enables the manager in getting team return to the track, after the disturnaces has occured. This role focuses on resolving conflicts among the members or tackling any problem outside the business. It is an important role.

Resource allocator: As a resource allocator, the manager is inspected to get the work accomplished by managing and allocating resources judiciously. Thus, it is an important role because the manager has to manage with whatever resources manager has.

Negoitator: Negotiations are central to any business. This is the final role of any manager. Negotiator do not take place outside the organisations but within the teams also. This role envisions bringing all true teammates to a common goal while catering to their individual goals.